eSIM Product Specifications

• Telecom operators:

Orange Holiday

• Areas covered:

• Andorra

• AustriaAustria

• BelgiumBelgium

• SwitzerlandSwitzerland

• Cyprus Cyprus

• Czech Republic

• GermanyGermany

• DenmarkDenmark

• Estonia

• SpainSpain

• Finland

• Faroe Islands (Denmark) Faeroe islands

• FranceFrance

• United KingdomUnited Kingdom

• Gibraltar (UK) Gibraltar

• GreeceGreece

• Croatia

• HungaryHungary

• IrelandIreland

• Isle of Man

• IcelandIceland

• Italy

• Jersey (UK) Jersey

• Liechtenstein

• Lithuania Lithuania

• Luxembourg

• LatviaLatvia

• MaltaMalta

• NetherlandsNetherlands

• NorwayNorway

• PolandPoland

• PortugalPortugal

• Romania

• Sweden

• Slovenia

• Slovakia

• San Marino

• VaticanVatican

• Aland islands

• Balearic

• Canary islandsCanary islands

• Cyclades

• Guernsey

• Madeira Madeira

• rhode island Rhodes

• Marino

• Crete

• Sicily

• Sardinia

• Corfu Corfu 

• Internet speed: 4G/5G

• Traffic limit: Provide fixed total traffic for days [14 days/12GB ]  plan. After the traffic is exhausted or the days expire, the network will be disconnected.

• Call function: unlimited calls in Europe.

[14 days/12GB] Global 30-minute international calls, a total of 200 text messages can be sent from Europe to the world

• Number of usage days: The number of days will start counting after scanning the QR code and turning on the roaming of this plan. It will be counted as one day after 23:59 Taiwan time.

• Hotspot sharing: Supports hotspot sharing.

• Signal coverage: covering the entire country, with weaker signals in outlying islands, suburbs and mountainous areas (the signal will affect the quality of the Internet depending on factors such as location, terrain, building obstruction, number of users, weather, etc.).

• Be sure to connect to the local wifi after arriving at the destination, scan the eSIM plan and add it to the phone, and enable roaming for the plan to avoid premature calculation of time.

• Only supported devices that can use eSIM:

• iOS system: Applicable to iPhoneXR and above.

• Other systems: Currently only supports Google and Samsung brand mobile phones. Please go to the brand's official website to confirm the applicable models.

• eSIM PIN code: 0000

• Traffic inquiry: dial #123#

• Telephone number inquiry: After arriving at the local location and opening the phone number, you will be notified by SMS or dial 225.

eSIM - Purchase Notes

• QRCode cannot be refunded once it is sent by email.

• After placing an order for the eSIM plan, you will receive a QR code within 10 minutes, and please join within 30 days of placing the order. Otherwise, it will become invalid.

• To join the eSIM plan, you must install it while your phone is connected to the Internet.

• Please be sure to scan and install it after arriving at your destination, otherwise the package will be activated in advance.

• Once the device scans the QRcode, it is bound and cannot be replaced, nor can it be restored after deletion.

• Some mobile phones in China, Hong Kong and Macao do not have eSIM function.

• Mobile phones in some countries such as the United States and Japan may be locked to the telecommunications carrier's frequency band and cannot use the eSIM function.

• Please confirm whether the device can use eSIM before purchasing. If the device cannot be used due to not confirming whether the model can be used in advance, no refund will be given.

• If you are not sure, after dialing *#06#, when the words EID or ICCID appear, it means that your phone supports eSIM!

• If it cannot be used when you arrive at your destination, please contact us immediately. We will not accept refunds if you return to your country without contacting us.