eSIM Product Specifications

• Telecom operators: local network

• Internet speed: 4G/5G

• Traffic limit:

  • Up to 20GB en 4G/LTE across Europe and the world depending on the area

• Call function:

  • Up to 15mn of calls to the world depending on the area

• 50 text messages can be sent to the world

• Number of usage days: 

  • Credit valid for 30 days from the 1st use (1st internet connection)

• Hotspot sharing: Supports hotspot sharing.

• Signal coverage: covering the entire country, with weaker signals in outlying islands, suburbs and mountainous areas (the signal will affect the quality of the Internet depending on factors such as location, terrain, building obstruction, number of users, weather, etc.).

• Pre-activated SIM, please wait your arrival at destination before installing it on your device. Once in your device, it will automatically connect to the best local network.

• Only supported devices that can use eSIM:

• iOS system: Applicable to iPhoneXR and above.

• Other systems: Currently only supports Google and Samsung brand mobile phones. Please go to the brand's official website to confirm the applicable models.

• eSIM PIN code: 0000

• Traffic inquiry: dial #123#

• Telephone number inquiry: After arriving at the local location and opening the phone number, you will be notified by SMS or dial 225.

 Countries covered by the offer

The global amount of data depends on the zone you are traveling to.
Zone 1: 20 GB, 15 minutes of calls and 50 SMS accross 70+ destinations worldwide and in all Europe.

Andorra, Azores, Aland islands, Austria, Balearic islands, Belgium, Bosnia and Herzegovina, Bulgaria, Canary islands, Corfu, Crete, Croatia, Cyprus, Cyclades islands, Czech Republic, Denmark, Estonia, Faroe islands, Finland, France mainland (+Desirada Island, Guadeloup, French Guyana, Marie-Galante Island, Martinica, Reunion island, Saint islands, Mayotte, St Barthelemy, St Martin, St Pierre and Miquelon island), Germany, Georgia, Gibraltar, Greece, Guernsey, Hungary, Ireland, Iceland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Isle of Man, Netherlands, Norway, Poland, Portugal, Rhodes, Romania, Spain, United Kingdom, San Marino, Sardinia, Serbia, Sicily, Slovakia, Slovenia, Switzerland, Sweden, Ukraine, Vatican

Other countries:

USA, Canada, South Africa, Albania, Algeria, Saudi Arabia, Argentina, Armenia, Australia, Tasmania, Bangladesh, Benin, Belarus, Bosnia and Herzegovina, Botswana, Brazil, Burkina Faso, Cambodia, Cameroon, Central African Republic, Chile, China, Hong Kong, Macao, Colombia, Democratic Republic of the Congo (Congo-Kinshasa), South Korea, Costa Rica, Ivory Coast, United Arab Emirates, Ecuador, Gabon, Georgia, Guatemala, Guinea-Bissau, Guinea-Conakry, Honduras, India, Indonesia, Israel, Japan, Jordan, Kosovo, Laos, North Macedonia, Madagascar, Malaysia, Mali, Morocco, Mexico, Moldova, Montenegro, Nicaragua, Chatham Islands, New Zealand, Uzbekistan, Pakistan, Peru, Philippines, Puerto Rico, Russia, El Salvador, Senegal, Serbia, Singapore, Taiwan, Thailand, Tunisia, Turkey, Northern Cyprus (Turkish), Ukraine, Uruguay, Vietnam.

Zone 2 (12 destinations):
15GB, 15 minutes of calls, 50 SMS.
Bahrain, Egypt, New Caledonia, Kenya, Kuwait, Mauritius, Nepal, Oman, Paraguay, Qatar, Dominican Republic, Sri Lanka.

Zone 3 (16 destinations):
10GB, 15 minutes of calls, 50 SMS.
Bolivia, Republic of the Congo (Congo-Brazzaville), Ethiopia, Ghana, Jamaica, Liberia, Mozambique, Niger, Nigeria, Uganda, Rwanda, Seychelles, Sierra Leone, Tanzania, Chad, Zambia.

Zone 4 (14 destinations):
5GB, 10 minutes of calls, 50 SMS.
Azerbaijan, Brunei, Fiji, French Polynesia, Iraq, Lesotho, Mauritania, Mongolia, Palestine, Panama, Papua New Guinea, Tonga, Vanuatu.

Zone 5 (30 destinations):
1GB, 10 minutes of calls, 50 SMS.
Afghanistan, Antigua and Barbuda, Aruba, Bahamas, Barbados, Cape Verde, Cuba, Curaçao, Bonaire, Saba, Sint Eustatius, Sint Maarten (Dutch part), Greenland, Grenada, Equatorial Guinea, Guyana, Kazakhstan, Lebanon, Anguilla, Montserrat, Turks and Caicos, British Virgin Islands, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Suriname, Togo, Trinidad and Tobago, Venezuela, Yemen.

Zone 6: 50MB Rest of the World, 10 minutes of calls, 50 SMS.

eSIM - Purchase Notes

• QRCode cannot be refunded once it is sent by email.

• After placing an order for the eSIM plan, you will receive a QR code within 10 minutes, and please join within 30 days of placing the order. Otherwise, it will become invalid.

• To join the eSIM plan, you must install it while your phone is connected to the Internet.

• Please be sure to scan and install it after arriving at your destination, otherwise the package will be activated in advance.

• Once the device scans the QRcode, it is bound and cannot be replaced, nor can it be restored after deletion.

• Some mobile phones in China, Hong Kong and Macao do not have eSIM function.

• Mobile phones in some countries such as the United States and Japan may be locked to the telecommunications carrier's frequency band and cannot use the eSIM function.

• Please confirm whether the device can use eSIM before purchasing. If the device cannot be used due to not confirming whether the model can be used in advance, no refund will be given.

• If your phone meets the following two criteria, it supports eSIM:

  1. Dial *#06# and check if "EID" appears.
  2. Go to your phone settings and look for an option like "Add eSIM."

• If it cannot be used when you arrive at your destination, please contact us immediately. We will not accept refunds if you return to your country without contacting us.